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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Folder Email (5)
Email Issues
Folder FTP (2)
FTP Issues
Folder Hosting (4)
Hosting Issues
Folder mySQL (1)
mySQL Database Issues
Folder PHP (1)
PHP Issues
Folder Softaculous (2)

Most Popular Articles

Article I can't connect to the mail server
There are several reasons for faliures and error messages on sending of mail. The instructions below should help to resolve the issue, otherwise...
Views: 1931
Article Can I access my email through a web browser?
We provide a simple web-based email browser called neomail which can be used to check your email from anywhere you can get online. Simply go to...
Views: 1823
Article How do I set up email accounts?
Access your cPanel and you will presented with a list of options. Choose the "Mail" icon to see a list of mail options relating to your domain. To...
Views: 1749
Article Can't connect to mySQL database.
All new hosting accounts come with mySQL database enabled. You can setup your database, database users and manage them all from your cPanel. Login...
Views: 1733
Article How do I configure my email program (Outlook, Thunderbird, etc)?
The only things you should need are your username and password which you setup through the cPanel along with the POP server details which are tied...
Views: 1702

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